Client Care

We pride ourselves on the standard of service and legal advice we give to all our clients. And we want to make sure that our service meets your expectation

Our commitment to you

	We will represent your interest
	We will keep your details confidential save for the purpose of our referral service
	We will give you clear legal advice that you can understand
	We will endeavor to keep to any time scales we provide on this site failing which we will keep you advised
	We will acknowledge your solicitorhelp advice service and the referral service request by return of email
	We will deal with your queries as soon as possible
	We will consider all your comments about our service. If you feel you are not receiving the service you hoped for, please tell us immediately. Your suggestions can help us to improve the service we give to all our clients

How You Can help

You can help us to do our best for you by telling us what we need to know

	Please tell us if you have any special needs relating to the service you want to receive
	Please tell us if your expectation of the service has changed
	Please tell us if you have personal time limits or aims which may not be obvious to us
	Please tell us if you are not sure you understand what we say at any time
	Please tell us if you change your email address or advise of an alternate email address if the one you use is not appropriate

Finally if you are unsure about anything on this site please contact us at Complaints

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